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Digital Platforms and Services: Operating in the OTT Environment

Operators should partner with OTTs to differentiate and reduce churn, whereas equity investments could be undertaken for financial and strategic diversification.

Over-the-top (OTT) services are considered to be online mobile applications that are typically provided by third parties through app stores and often consume significant mobile network bandwidth. With billions of users, OTT services already have huge scale and still have further growth potential. In this article, we discuss four kinds of OTT services - consumer messaging & voice, mobile gaming, video and music streaming, focusing on the impact to telecom operators and the options to address and benefit from collaborating with OTT players.

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SAMENA trends

Aligning Visions to meet the demand of the digital world

Digital disruption is evident across all industries driven by changing customer preferences, new digital competitors and access to new technologies. The telecom industry is no exception to this with shrinking revenues in traditional business ; yet, new opportunities are emerging as industry landscapes are redrawn and transformative approaches become available in business operations.

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SAMENA trends

Middle Eastern Telcos - Where is the next efficiency frontier?

Telecom operators have a real opportunity to reduce operational costs by 30-40% whilst improving service quality and customer satisfaction.

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